Contact details for individual pubs and hotels can be found on their web page. To search for a specific pub and its contact details, click here.
If you are in a pub, one of the management team is usually the best place to start.
Alternatively, you can find answers to the most common questions we are asked in this FAQ section or the one on our app. We review the list regularly, so let us know if your question is not covered.
In the first instance, please speak directly to the pub’s manager.
If you are not satisfied with the response, please use this contact form. At the moment, we are unable to take direct calls.
The company does not have any social media profiles, including those for individual pubs.
Any profiles promoted on sites such as Facebook, Twitter, Instagram and Snapchat are not endorsed or maintained by the company.
If you have seen a property which you consider would be suitable as a Wetherspoon pub, please click here
to let us know about it.
If you would like to offer your services to us, please click here
to introduce yourself.
Please be aware that employees are not authorised to enter into legally binding contracts.
No agreement, contract, document, letter or any other attachment to an e-mail should be taken as a legally binding commitment by Wetherspoon, unless it has been signed at the company’s purchasing meeting by an authorised representative.
Employees are not permitted to accept any kind of gift or hospitality, and suppliers must not offer it.
Information about J D Wetherspoon can be found by visiting our ‘About Us’ and ‘Investors’ pages.
Unfortunately, because of the high volume of requests, we regret that we are unable to answer individual questions or complete questionnaires.
Please inform the duty manager, as soon as possible, at the venue where the incident occurred.
Alternatively, please e-mail with details of your claim and supporting documents:
If you have already spoken to us, yet are not satisfied with our response, then you may wish to seek independent legal advice on how to proceed.
Your adviser should visit the MOJ portal. Our claims handler is Willis Tower Watson, Willis Limited, Friars Street, Ipswich, IP1 1TA – on the MOJ portal as Willis Group (portal ID: D00072). Our insurer is Liberty Mutual Insurance Europe SE (policy number: 1000356639-01).